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Comfort Suites - Martinsburg

1937 Short Road, Martinsburg, West Virginia, United States, 25401  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Comfort Suites - Martinsburg

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services
Food/ Drinks

Coffee shop

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Laundry

Overview

The comfortable Quality Inn & Suites provides guests with 76 non-smoking rooms as well as complimentary private parking and a safety deposit box. The building was renovated in 1999.

The hotel is set in a prime location 10 km away from Shepherd University. The property lies within 8 km from the city center.

It will take 15 minutes by car to get to Eastern Wv Regional/Shepherd Field airport.

Rooms

Staying at Quality Inn & Suites guests can make use of climate control, cable TV with on-demand movies, a microwave, a writing desk and ironing facilities supplied in the rooms. Guests can also use a dishwasher and a washing machine.

Eat & Drink

A hot buffet breakfast is served every morning.

Relax

Such on-site leisure facilities as a seasonal outdoor pool, a sun terrace and a golf course are available for the guests' use. Guests can keep fit with a gym and a fitness centre offered on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   76.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • No pets allowed
  • Wheelchair access
  • Coffee shop

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Wake up service
  • Newspaper service

Dining

  • Bed and breakfast

Business

  • Meeting room
  • Fax/Photocopying

Spa & Leisure

  • Seasonal outdoor pool
  • Sun terrace
  • Leisure/ TV room

Room features

  • In-room air conditioning
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Washing machine

Self-catering

  • Refrigerator
  • Microwave

Media

  • Cable/ Satellite television
  • Paid films
  • Voice mail
  • Free local telephone calls
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Comfort Suites - Martinsburg Martinsburg location
Show big map »

Hotel Address:

1937 Short Road, Martinsburg, West Virginia, United States, 25401

Get directions
Airports
  • Eastern Wv Regional Airport/Shepherd Field (MRB)
    3.9 mi
  • Okao (OKV)
    21.8 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    76

Rooms and availability

Comfort Suites photos Exterior Quality Suites Martinsburg
First Floor King Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Facilities for disabled
  • Bathroom:Bathroom
Comfort Suites photos Room King suite
First Floor King Suite Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Free local calls
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Microwave
  • Refrigerator
  • Media:Free films
  • Wake up service
  • Radio
Comfort Suites photos Exterior Quality Suites Martinsburg
King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Ironing facilities
  • Free local calls
  • Fax machine
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Dining:Microwave
  • Refrigerator
  • Media:Satellite TV
  • Free films
  • Wake up service
  • Radio
Comfort Suites photos Exterior Quality Suites Martinsburg
Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Ironing facilities
  • Free local calls
  • Fax machine
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Microwave
  • Refrigerator
  • Media:Satellite TV
  • Free films
  • Wake up service
  • Radio
Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 2 Single beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Free internet access
  • Dining:Microwave
  • Refrigerator
Room Description:

Free WiFi, TV, work desk, coffeemaker, shower Unwind in this spacious non-smoking guest room which features 2 of our double clean and fresh Hampton beds®, and a 32-inch HDTV. Catch up on work at the large desk, or surf the web with free WiFi access. Refresh in the bathroom which a WaterPik showerhead and curved shower rod that allows more light and space in the shower.

Room Hearing accessible
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

Vis Firealrm/door/phn Alrt/hdtv, Microwv/fridge/free Wi, Fi/hot Breakfast

Queen Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
Room Description:

2 Queen Mobility Hearing Accessible Tub Non-Smoking

King Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Free internet access
  • Facilities for disabled
  • Dining:Microwave
  • Refrigerator
Room Description:

This mobility accessible, non-smoking room features one king-sized bed, and an accessible roll-in shower. The room features comfortable soft seating, microwave, refrigerator, and 32-inch HDTV. Take advantage of the easy to operate alarm clock and listen to music from your MP3 player, CD or radio, or relax to your choice of one of four peaceful nature sounds. Stay connected while on the road with free in-room WiFi access. If you prefer not to work at the desk, you can use the convenient lapdesk instead. You'll also enjoy the convenience of having a coffeemaker with tea service and iron/ironing board in your room. Any corresponding photo may not reflect the specific accessible room type or room feature.

King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

This mobility and hearing accessible, non-smoking room features one king-sized bed, and an accessible bath tub. The room also has a visual alarm and notification devices for the doorbell or door knock and incoming phone calls. The room features comfortable soft seating, microwave, refrigerator, and 32-inch HDTV. Take advantage of the easy to operate alarm clock and listen to music from your MP3 player, CD or radio, or relax to your choice of one of four peaceful nature sounds. Stay connected while on the road with free in-room WiFi access. If you prefer not to work at the desk, you can use the convenient lapdesk instead. You'll also enjoy the convenience of having a coffeemaker with tea service and iron/ironing board in your room. Any corresponding photo may not reflect the specific accessible room type or room feature.

King Room Hearing accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Facilities for disabled
Room Description:

This hearing accessible, non-smoking room features one king-sized bed, and has a visual alarm and notification devices for the doorbell or door knock and incoming phone calls. The room features comfortable soft seating, microwave, refrigerator, and 32-inch HDTV. Take advantage of the easy to operate alarm clock and listen to music from your MP3 player, CD or radio, or relax to your choice of one of four peaceful nature sounds. Stay connected while on the road with free in-room WiFi access. If you prefer not to work at the desk, you can use the convenient lapdesk instead. You'll also enjoy the convenience of having a coffeemaker with tea service and iron/ironing board in your room. Any corresponding photo may not reflect the specific accessible room type or room feature.

King Suite Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Facilities for disabled
Room Description:

1 King Bed + Sofabed - Accessible Nonsmoking Suite - Breakfast, Free Wifi, Fridge, Microwave

King Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

1 King Bed + Sofabed - Nonsmoking Studio Suite - Free Wifi

Dormitory Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Free internet access
  • Dining:Microwave
  • Refrigerator
Room Description:

1 King Bed Suite Nonsmoking - whirlpool bathtub, smoking policy - non-smoking available, microwave, Breakfast, refrigerator

Whirlpool Dormitory Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Free internet access
  • Dining:Microwave
  • Refrigerator
Room Description:

1 King Bed Suite Nonsmoking - whirlpool bathtub, smoking policy - non-smoking available, microwave, Breakfast, refrigerator

Comfort Suites Location

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Local attractions

  • Belle Boyd House4.7 mi
    126 E Race St
  • Harpers Ferry National Historical Park11.2 mi
    171 Shoreline Drive
  • Shepherd University6.2 mi
    301 N King St.
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    76

Comfort Suites Reviews

Guest reviews are submitted by our customers after their stay at Comfort Suites

7.2
Very goodBased on29 reviews

Rating by category:

Location
4.7
Rooms
6.0
Service
6.3

Guest reviews

  • 5.0

    The lady at the desk who checked us in was very nice and very helpful

    House keeping did not replace coffee or cups. The lady at the desk when we checked out on Sunday morning did not even enquire how our stay was. The room was not very clean. The air conditioner was off in common area. Cigarette burn/stains on bathroon counter top and bathtub.

  • 4.2

    The location was OK since we planned to visit Harper's Ferry and Shepherdstown. However, there were not many restaurants nearby.

    Upon checking into our room, we had to call the front desk. The bed did not look like the sheets had been changed and the couch cushion had a big tear in it. We were moved to another room and given a small credit to our bill. Hallway carpets were stained and dirty.

  • 7.4

    breakfast was good, refrig in room

    no clock in the room, very noisy people next door and in the hallway a little out of the way

  • 9.4

    Beds were great; sofa, coffee table, table and chairs made room more "homey." Breakfast was wonderful. Staff at front desk were extremely nice and accommodating. Stray kittens outside provided entertainment!

    Wish the pool inspector would have come earlier, as we would have loved to swim, but when the front desk learned that the pool was one of the reasons we chose there, she was able to go on line and find us a slightly lower rate to charge us, so really not a lot to complain about!

  • 4.2

    Check in staff very friendly

    Limited beverages available for purchase with no beverage vending machines Live and dead bugs in our room Breakfast food terrible and very limited due to unavailability

  • 7.0

    very good comfort at a good price.

    Paid in advance for a 2 queen bed room. Arrived early and was told our room would be ready when we returned. When we returned, they told us the only room available was a 1 king bed. It was late, we had no choice but to use it. During our stay, we saw another gentleman moving his suitcases from one room to another. They apparently do not respect the wishes of patrons who call well in advance and pay in advance for a specific type room. We had stayed there a few times before; nothing like this never happened before. When I pay for something and the purchase is confirmed, that's exactly what I want and expect to receive. I won't stay there again.

  • 10.0

    Staff courteous, friendly, bed was comfortable. Continental Breakfast was nice.

    Found empty opened drink can in the closet when we arrived. Upon checkout wasn't able to recieve a receipt because of computer issues..I was told one would be emailed to us, but I still haven't received one.

  • 9.2

    Good rates and a convenient location to Martinsburg and the Hollywood Casino.

    Tables weren't wiped enough during the breakfast.

  • 4.6

    That the staff allowed me to use my AARP discount and that they were helpful and allowed me some breakfast even though we woke up late, plus the late check out. Made the visit nice.

    Nothing, bathroom seemed dated and there was what appeared to be a little mold around the tub.

  • 6.6

    Our room was infested with stink bug - alive and dead. Many of them living in the curtains. The room also smelled of smoke.

  • 10.0

    I like the room decor and the bed was really comfortable. I like the free continetial breakfast. The staff was friendly and greeted us as we came and went. We have stayed a few times at this location and will do so again.

  • 5.0

    not much other than the lady that checked us out

    I don't notably complain about much but the room had a bad odor, The room air didn't work properly and squeaked every time we turned it on...the toilet was backed up and we requested a room change but they were full...I felt we should have been comped at least one night however since I booked it through Booked.net they couldn't do that however offered me a 20% discount. That's the only upside to this weekend...

  • 5.8

    Fast check in and check out

    Dirty pool, cheap breakfast, not freshly made

  • 5.0

    Air conditioner. Breakfast

    Bed was a bit to small. I'm over 6'1 Bed could use a Tempupedic matterss.

  • 9.6

    Friendly staff and comfortable bed! Nice and clean too.

    You have to be buzzed in. Somtimes we were waiting to be buzzed in.

How to reach hotel

hotel Comfort Suites - Martinsburg Martinsburg location
Show big map »

Hotel Address:

1937 Short Road, Martinsburg, West Virginia, United States, 25401

Get directions
Airports
  • Eastern Wv Regional Airport/Shepherd Field (MRB)
    3.9 mi
  • Okao (OKV)
    21.8 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    76